Shipping Policy

Easter Morning Inspirational Products Inc. and Ichthus Witness Gear Philippines
Effective Date: [June 17, 2025]

1. Overview

At Easter Morning Inspirational Products Inc., we take pride in delivering handcrafted inspirational products with care and reliability. This Shipping Policy outlines our processes, timelines, and delivery coverage to keep you informed every step of the way.

2. Order Processing

Order Confirmation: You will receive a confirmation email once your order has been successfully placed.
Processing Time: Orders are processed within 2–5 business days (excluding weekends and holidays).
Customized Orders: Please send us a message for personalized or made-to-order items to [ixthus_witnessgear@yahoo.com], with the subject line: Customized.

3. Shipping Rates & Delivery

We offer nationwide and select international shipping. Shipping fees are calculated based on the weight, size, and destination of your order.

Domestic (Philippines)

Standard Shipping: 2–7 business days, depending on location
Express Shipping (if available): 1–3 business days
Shipping providers may include J&T, LBC, Ninja Van, or similar couriers.

International (Including North America)

Standard International Shipping: 7–21 business days, depending on the destination
Carrier options include DHL, FedEx, UPS, PHLpost, or the postal service
Customs or import duties (if applicable) are the responsibility of the buyer

4. Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your package in real-time.

5. Delays & Exceptions

While we strive for timely deliveries, delays may occur due to:

Weather conditions
Courier-related issues
Holidays and high-volume seasons
Custom clearance for international orders

We will inform you immediately if we anticipate any delays.

6. Delivery Issues

If your package is marked “delivered” but you did not receive it:

First, check with neighbors or your local courier branch
Contact us within 5 days of the marked delivery for assistance

We are not liable for stolen packages once marked as delivered.

7. Incorrect Shipping Information

Please ensure your shipping address is complete and accurate. We are not responsible for orders lost due to incorrect address details provided by the customer.

8. Contact Us

For shipping inquiries or concerns, please contact our customer support:

📍 Easter Morning Inspirational Products Inc.
140 Sol P. Bella St., Poblacion 2-B, Imus City, Cavite, Philippines 4103
📞 +63 46 416 0615 office hours Monday-Friday 10AM-6PM PHT Time Zone
📧 service email support: [ixthus_witnessgear@yahoo.com]